Redeeming Points

How to Redeem Points

Once you have accumulated enough points, you can redeem them for free drinks or food from your Eli’s app!

To redeem your points, log into your app and tap on the Point Shop button.

In the Point Shop, you’ll see a list of the different rewards available to redeem with your points:

To redeem one of the rewards, just tap on the Get it button for the item you’d like. Once the item is redeemed, you will see it pop up in the My Gifts section of the app, ready to be used on a future in-person or mobile order!

Point Shop Rewards

This table shows the different rewards which are available in the Point Shop, along with the number of points needed to redeem, and which items the gift applies to.

Reward Name	Points Needed to Redeem	Items Included
Alternate Milk or Flavors	150	Up to $1 off any flavors, extra shots, or alternate milk in any drink. *Excludes Donation Creation
Bakery Treats	300	Any single bakery item
Essential Sips	400	Arnold Palmer Daily Grind Espresso Shot Hot Tea Iced Espresso Shot Iced Tea Lemonade
Classic Creations	500	Americano Cappuccino Chai Latte Hot Cocoa Latte Macchiato Matcha Latte Matcha Macchiato Steamer Tea Latte Iced Americano Iced Chai Iced Cocoa Iced Coffee Iced Latte Iced Macchiato Iced Matcha Latte Iced Matcha Macchiato
Breakfast Sandwiches	550	Breakfast Sandwiches
Parfaits & Wraps	600	Berry Zen Parfait Fruit & Yogurt Parfait Classic Chicken Salad Wrap Turkey Avocado Wrap
Premium Picks	600	Blended Chai Frappe Seasonal Drinks Specialty Drinks Smoothies Twist Drinks *Excludes Donation Creation
Sandwiches & Salads	700	House Salads Oven Baked Sandwiches
Bagged Coffee	1500	Bagged Coffee
Eli’s Merchandise	2000	All Apparel Eli’s Diner Mug Eli’s Travel Mug Hometown Campfire Mug Hot Cocoa Mix Retail Bag Vanilla Almond Granola Retail Bag *Discounts up to $20

Items Not Redeemable With Points

The following menu items are not redeemable with points from any of the previous rewards:

• Donation Creation Drinks
• Limited Time Holiday/Seasonal Drinks
• Bottled Drinks
• Gift Cards
• Catering Items such as On-the-Run Boxes or any other catering order
• Eli’s Credit

Refunding Gifts

If you redeemed a gift in the Point Shop by mistake, you can reach out to our team and we will be able to refund the gift and return the points to your account to be used on something else.