App Credit

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How Credit Works

Eli’s App users can add money to their Eli’s Rewards account to pay for future orders at a shop or via mobile order on your app. We call that money, credit.

Credit can be added via the Eli’s App, or at any of our shops.

Note: You do not earn points for adding credit to your account but you will receive points (5 points per $1) for making purchases at any Eli’s shop and paying for the order using credit.

Adding Credit from your App

To add credit to your Eli’s Rewards account, tap on the My Credit button on the Home Screen of your app. (see how here)

In the My Credit screen, you’ll see several options for adding money to your account. You can choose from $25, $50, $75, or $100.

Once you have selected the option that you’d like to purchase, use the next screens to complete your transaction. You can choose to save multiple credit / debit cards for future transactions so you’ll only need to enter your card information the first time. Once the transaction is complete, you can navigate back to the Home Screen.

Adding Credit from a Shop

Credit can also be added to your Eli’s Rewards account at any Eli’s shop. Just ask your Barista to top up the Credit on your account. You can choose to load $25, $50, $75, or $100 at a time. Once loaded, the credit may be used right away for purchases.

Transferring a gift card balance to Credit

From the My Credit screen, tap the button labeled Transfer Card. Enter the number on the back of your Eli’s gift card, or if you have a digital Eli’s gift card, enter the 12 digit gift number.

Tap the Submit button and the transfer process will start.

Please be aware that transferring a gift card balance can take up to 24 hours. Transferring the balance on a gift card to Eli’s Credit cannot be reversed.

Viewing your Credit

You’ll be able to see your available credit on the Home Screen of the app, near the top of the screen:

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